Instantly view related tickets and sub tasks, find out EPICs sum.

Project TimeLine

High level planning overview of Releases and Epics • Aggregated progress and KPIs make tracking easy

Advanced Portal Reports for Jira Service Management

FAST and EASY way to inform customers for the time spent on their requests via the Jira Service Management user portal

Automatic Work and Time Tracking Insights for Jira

Focus Dashboard is one pager providing automatic effort assessment based on Jira, Confluence and Bitbucket usage across projects

Blog posts and tips

Learn how to work smart, deliver fast and stay on top of your game with our tips, best practices and how-tos.

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Self-Service in ITSM Is Broken (And Itʼs Not the Chatbotʼs Fault)

3 weeks ago

Self-service isn't failing because of your chatbot. It's failing...

How to Make Time-Tracking Transparent for Portal Users?

2 months ago

Time-tracking plays a big role in every project manager's day. But...

Enable Self-Service Reporting in Your Jira Service Management Portal

6 months ago

In today's fast-moving business environment, many customers prefer to find solutions on their own...

What 2024 Taught Us About Handling JSM Challenges

7 months ago

As 2024 wrapped up, our team reflected on the Jira Service Management projects we tackled through...

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