Provide powerful reporting for your Jira Service Desk customers
Мonitor and analyze the automatic measurement of effort distribution between projects, encouraging teams to meet their commitments. Effort distribution is based on Jira, Confluence and Bitbucket usage
Nemetschek Bulgaria recognized our needs and tailored the processes as we have imagined them. Thanks to Jira Service Desk, a team consisting of 2 agents completes within SLA the requests of 2 000 people.
Chief Expert in Cibank
With the help of Nemetschek Bulgaria we were able to get into speed fast and use the most out of the Atlassian tools we purchased. It is a great benefit to have someone near you to support your transition to greatness!
Team leader at Telenor
A tough project like merging multiple JIRA instances hides serious risks. Yet thanks to Nemetschek Bulgaria and the synergy between its team and ours we completed it painlessly, with no loss of data and working time at Paysafe.
IT Product Support Manager at Paysafe