Teamwork solutions for the whole organization

Enhance the way your team works on a daily basis with a range of professional solutions

Solutions

Customer Requests Workload Report

FAST and EASY way to inform customers for the time spent on their requests via the Jira Service Desk user portal

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Consultancy

Project TimeLine

High level planning overview of Releases and Epics • Aggregated progress and KPIs make tracking easy

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Enterprise Services

User Updater for Jira

Do bulk update to user accounts and their profiles

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Solutions

Dependency Viewer

Instantly view related tickets and sub tasks, find out EPICs sum

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Training

User Updater for Confluence

Do bulk update to user accounts and their profiles

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Solutions

Advanced Portal Reports for Service Desk

Provide powerful reporting for your Jira Service Desk customers

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Training

Updated Issues Basket for Jira Cloud

Do not miss issues updates, just place "Updated Issues Basket" on your dashboard and you will see all updates in a glance

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Solutions

Updated Issues Basket for Jira Server

Do not miss issues updates, just place "Updated Issues Basket" on your dashboard and you will see all updates in a glance

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Training

Agility Planning

Easy way to save time planning your resources! Be flexible and track your team capacity to complete your projects in time

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Nemetschek Bulgaria recognized our needs and tailored the processes as we have imagined them. Thanks to Jira Service Desk, a team consisting of 2 agents completes within SLA the requests of 2 000 people.

Veliana Kerelska,
Chief Expert in Cibank
www.cibank.bg

With the help of Nemetschek Bulgaria we were able to get into speed fast and use the most out of the Atlassian tools we purchased. It is a great benefit to have someone near you to support your transition to greatness!

Alexander Penev,
Team leader at Telenor
www.telenor.bg

A tough project like merging multiple JIRA instances hides serious risks. Yet thanks to Nemetschek Bulgaria and the synergy between its team and ours we completed it painlessly, with no loss of data and working time at Paysafe.

Radostina Kavrakova,
IT Product Support Manager at Paysafe
www.paysafe.com